Langdale Hyundai

(sharing me stealership experience) after speaking with this dealership about purchasing a hard to find vehicle Elantra N, placing a 500$ deposit on the car, them going back on the deal after agreeing with me, then sending me 2 different price sheets with the price of the car being different on each one after telling me they would remove uneeded add ons, they cancelled the deal and said they would over night me a 500$ check. 3 days went by and no check. I had to call multiple times and finally spoke to someone that was actually helpful and not rude in accounting and she overnighted me the check. On top of that they charge 5k in markups and say they don't do markups. Horrible experience, rude sales and finance. Do not buy from this stealership

To : Roy Massey Langdale Hyundai 4001 North Valdosta Road Valdosta, Georgia Exceptional Service October 31,2023 November 6, 2023 Hi Roy, On October 31, we arrived at your dealership in Valdosta, as a result of some rear end damage from a collision with our 2021 Santa Fe. The left rear signal and 4 way lights were not working as a result, and we were not sure if there was any unforeseen damage on the undercarriage. We explained our predicament to you and asked if you might take a look and at the very least, repair the signal light/4 ways if possible. You immediately took our vehicle into the service bay. As we waited patiently, we discussed our worst case scenarios as to how we would get back home. We were so traumatized by the accident that we were willing to head home immediately, if our car was the least bit drivable. After a short period of time, we noticed you walking towards us. Anticipating the worst, we asked how the staff made out with the vehicle. You gave us the best news that we will talk about for a long time. You advised that the signal light was repaired due to a loose wire and that there appeared to be no damage underneath. Wow, that was the best news that we could receive. When my wife Dodie asked what the cost would be, you replied with NO COST. OMG, Roy, you have no idea how happy we were. Thank you, thank you, thank you. Later that day we received a text from you. It directed us to a website of a video describing the repairs. That was the icing on the cake for us. When we left your Dealership, we decided to continue with our sightseeing, as we made our way back. We made it home with no issues and smiles on our faces. We really enjoyed the Barber MotorSports Museum and thought of you and your son working on your own bike. Roy, again thank you so much for all your assistance and exceptional service. If you wish, please display this letter for all your customers and staff to see. You and your staff went above and beyond. Keep up the fantastic service. Kim and Dodie Taylor, Barrie, Ontario Roy and Shirley King, Barrie, Ontario

Absolutely Amazing Experience. If you want a group of people to assist u in the most respectful and professional manner, stop by and see the staff here. My salesman wasn't pushy and really seemed ro have my best interest at heart. Thanks again Keanu and the staff at Langdale Hyundai in Valdosta Ga. And tell them I sent u. 😆 …

Extremely shady establishment when it comes to used vehicles and keeping their word. We settled on a price, with them admitting they would have to replace at least 2 tires and correct a paint issue, and send it through inspection. We were quoted an out the door price, and then the next day, it miraculously changed by $2,000. Basically, a bait and switch to shaft a customer. I regret ever recommending them to anyone.

My vehicle is nice but do not get service here, had to schedule a recall update big mistake, I've had my vehicle for 10 years when they completed the update my Sonata shows I only get 376 miles on a tank of gas, before update I always had 514-520, called the Service Center and they have the nerve to say it's supposed to get that mileage, that's truck mileage I've been filling up for 10 years I know my car, plus my check engine light was on, it wasn't when I dropped it off, As much as I love my vehicle, I will never purchase Hyundai again, the service and service manager are awful, I would of rated it zero but you can't, do not get your car service here